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Sep152011

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Reader Comments (44)

Please leave product reviews & customer service reviews here

September 15, 2011 | Unregistered CommenterPedlashark

I purchased a power supply and it arrived quickly in brand new condition. I would recommend Pedalshark to any of my musician friends. The owner of the company responded to my email within 1 day. That is what I call customer service!

~James

September 24, 2011 | Unregistered CommenterJames

Great customer service. Pleasant experience. Would purchase here again.

SF Musician

September 25, 2011 | Unregistered CommenterSF Bay Area Musician

This is my first transaction with Pedalshark.com and it has been an
absolute pleasure! I purchased 2 Cioks Pussy Powers (which I'll
hopefully be reviewing this weekend), and the things arrived super
fast, and were securely packaged. Secondly, Brian at Pedalshark is the man.
This is the guy that you want in your musical corner. He's not
one of these guys who respond to your emails with one word answers.
Very knowledgeable, and an all around great guy to talk to. I can't
thank him and Pedalshark enough. I'd definitely go swimming with the
Shark again!!

September 27, 2011 | Unregistered Commenterjason glover

I posted a question about the Cioks DC10 power supply over on the gear page, specifically asking what US dealers there are for it. I had been unable to find any US vendors prior to this, and it was looking like I was going to have to pay full retail, exchange rate fees, and international shipping to get one. Pedalshark is very involved with the user community, and noticed my question.

Brian sent me a message offering a great deal on it, and I took him up on it. Exactly what I needed, at a far cheaper price than I was expecting to pay! Fast shipping to boot! I would not hesitate to do business with Pedalshark/Brain again!

Thanks!
Judd

September 28, 2011 | Unregistered CommenterJudd

Owner is professional. Received items I purchased quickly and well packed! If you are a first time buyer to PedalShark, don't hesitate. I would shop here again.

Todd S.

September 30, 2011 | Unregistered CommenterTodd S.

Lightning fast shipping! Product was what I was looking for.

James

October 4, 2011 | Unregistered CommenterJames

LOVIN' my Cioks and great, great, GREAT service from Pedalshark. So helpful with advice on how to wire my pedals and which cables and super fast responses. A++++++

October 21, 2011 | Unregistered CommenterEd Pettersen

Received the items I ordered on Friday. Took only 2 days to get here. Just got around to opening the box today (Sunday). Items were packed WAY better than Musician's Friend. All items work amazingly. I will shop here again!!! Thank you PedalShark for being the #1 Cioks dealer in the US. To those who read this, stop hunting for a Cioks power supply- this is where you get it.

October 23, 2011 | Unregistered CommenterRoy

Pedalshark is absolutely AMAZING. I recently ordered a Cioks TC-10 from them, and it arrived on my doorstep in brand new condition within two days of placing the order. Brian was super helpful in answering all of my questions and even took the time to go through each of my pedals to make sure I was buying the right power supply. I cannot recommend Pedalshark enough to anyone thinking about ordering through them. I will DEFINITELY order from them again!

October 25, 2011 | Unregistered CommenterJason Min

I ordered a Top Tone DG-2 from Brian. He shipped it out instantly and I had it in two days. Awesome service! The pedal has got to be the best kept secret in the world of effects. The demos are accurate. This is a pedal that very much retains the sound of your guitar. It has a tremendous amount of gain, but retains great dynamics throughout the gain range. It solves all of the problems I have with distortion pedals. They seem to take on a character of their own and do not seem to clean up with the volume knob. I love the smooth character and dynamics of this pedal. Top notch construction and a lifetime warranty as well. If you are looking for that secret weapon, call or email Brian and get a DG-2. It kills with all of my amps and all of my guitars. Could not be happier with the pedal from Top Tone or the great service from PedalShark!

November 2, 2011 | Unregistered Commentertrishoot

I was pulling my hair out trying to the tame the obnoxious hum in my set up. I finally caved in and bought a TC-10 which has fully isolated outputs. And... hum gone! I should have bought a TC-10 years ago. The service from pedalshark was excellent. I'll be back!

Mike

November 20, 2011 | Unregistered CommenterMike

Awesome customer service! Mailed my purchase all the way to the East Coast professionally and quickly! I will purchase from Brian again!

December 10, 2011 | Unregistered CommenterTrevor

I've purchased a pedal and power supply here. Thinking about ordering a custom pedal board.
For those in the market for a board like me, a pedalshark board was recently reviewed by the famous YouTube gear reviewer "gearmandude".

Here is the link:
http://m.youtube.com/index?desktop_uri=%2F&gl=US#/watch?v=CJ23AHac8KY

It is a positive review. Says something positive about the company.

December 10, 2011 | Unregistered CommenterRod

I purchased a Cioks DC10 from Brian, and the unit is wonderful. Very little noise(especially compared with the 1-SPOT), and easy to set up and use. Brian is quite personable, knows his products, and the unit was shipped out right away. I highly recommend Pedalshark to anyone...

December 22, 2011 | Unregistered CommenterRich H.

Awesome products, awesome customer service, awesome packing, fast shipping!

January 15, 2012 | Unregistered CommenterMatt

Brain built me a terrific PedalTrain2 with Cioks DC-10 power supply. The PS is very well mounted. His price is great. It doesn't get any better than this guy!!

Cheers, JohnnyB

February 15, 2012 | Unregistered CommenterJohn Bruns

Brian is the best! He has the patience of a saint and answered all of my questions. He helped me to figure out exaclty what I need. I am loving my new board and cioks power supply.

February 18, 2012 | Unregistered Commenternathaniel schudrich

I just set up My TOP TONE DG-1, Drive Gate , It shipped from California to Brooklyn New York In 2 days , Great!! I am a Scientist here in NYC and Guitar has been MY Passion and Hobby since I was 11 years Old, I’m 58 Know!! And let me tell you this pedal is all that, BIG MUFF PI ,and more reminiscent of the Army Green Russian Big Muff ,and more ,with a twist it has cut of that harshness and blaring overdone sometimes just uncontrollable feedback noise with a controlled roll of super wall sound so if you please this will make you COMFOTABLE NUMB and MORE .

February 25, 2012 | Unregistered CommenterRobert Ucciardi

Brian, Thank you for doing such a wonderful job on my Pedaltrain Pro. The Dc10 mounting on the Pedal Train board was done professionally and quickly.

March 6, 2012 | Unregistered CommenterP. Hayes (TJ)

I contacted Brian on a whim hoping he could help me with some questions about which power supply would suite my board. Out of all the forums and websites I searched it seemed impossible to find something that worked with all of my pedals and their power needs. Brian wrote me write back (literally in 10 minutes) with his solution and not only that, he emailed Cioks directly to get their opinion. Within an hour I had a response from both Pedalshark and Cioks with solutions on which power supply, what cables to use and exactly which outputs on the supply that I should use for each pedal. I went with a Cioks AC10 and it is PERFECT. After ordering, on a Friday, it was at my doorstep by Monday morning (from CA to NY!). While setting it up, Brian was right there to answer my questions on the phone. This isnt the kind of customer service you get everyday. This is a company that stands behind their products and is more concerned about pleasing you the customer than anything else. Thank you Brian for all your help and I will definitely be ordering from you again soon!!!!!

March 10, 2012 | Unregistered CommenterMikey

I highly recommend Pedalshark.com. Brian really takes care of his customers, and is very helpful when ordering.
I recently ordered a Fitzo overdrive, which is a nice low gain overdrive. If I had to compare it to a well known pedal, I think perhaps the RC Booster would be a good comparison, but the Fitzo does not have the heavy compression as that found in the circuit of the RC booster. The Fitzo is very neutral EQ wise. The best way I can describe it is this, If the RC Booster and Timmy had a baby, it would be the Fitzo. Now, the Fitzo is an all original circuit and design, but this was merely a way to help people understand the pedal. Hopefully, this will be insightful to a few of you.

March 19, 2012 | Unregistered CommenterRobert Michael

I bought a DC-10 from Brian, great power supply and even better service. He is a pleasure to deal with. I also had him include the proper mounting kit as well so I could get the DC-10 under my PT-2. I definitely will be ordering more from Brian!

April 7, 2012 | Unregistered Commenterstratguy23

I recently purchased a Himmelstrutz Tonker from here, PedalShark. I'm very happy with the costumer service and the fast shipping. The pedal was very well packaged to insure safe delivery. It's good to know they take care in packaging expensive pedals so they arrive in perfect condition. The Himmelstrutz Tonker is one of the best pedals I've played, incredible versatility and sound. I'll be back to purchase more from Pedal Shark. Thanks.

April 8, 2012 | Unregistered CommenterR. L.

To date I have purchased 3 Cioks Professional Series PSU from Brian and Pedalshark. My first experience was fantastic, and Pedalshark has met my expectations every time. Brian really takes time to make every transaction personable, and even involves Poul Cioks when needed for further technical knowledge. Those are two big brains working together to make it right for the consumer. Thanks again, and again, and again Brian and Pedalshark.

April 15, 2012 | Unregistered CommenterJerry Nepomuceno

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